I’m Praveen Kumar, an IT professional with 6+ years of experience in ServiceNow, working across ITSM, CSM, ITOM, Custom Application Development, and Now Assist. Through Upskillza, I help beginners and IT professionals understand ServiceNow career paths, required skills, practical learning, interview preparation, and real-world project expectations. My focus is simple: understand your current experience, identify the right ServiceNow learning path, and help you take the next step with clarity.