At the end of the day, my job involves people. I love to dig into customer problems and solve them with best of my CRM knowledge. I create, scale and optimize business solutions that matter. To accomplish this, I focus on delivering key outcomes, building amazing teams and quickly adapting to new learnings on tech market. I believe that, when people are learning, they are growing. I’m on a quest to make excellence a part of those lives that I come in contact with. For me, every day is an opportunity to make the world that I live and work in a better, more creative and more compassionate place. There's a real person behind this profile, too! In my free time you might find me: gym, travelling, eating, cooking , watching TV & , listening to audio books and podcasts about history, political science, and economics, scrolling through Reddit, or playing video or tabletop games with friends! I made the journey to Sweden in 2022 after spending my life here, and what a ride it has been! Domain Knowledge -1. Fashion- Manufacturing/Ecommerce 2. Retail Banking/Financial Services/Insurance 3. Product Development • 8+ years of experience onsite and offshore across multiple functions in IT industry with a detailed experience on SFDC CRM Platform as Salesforce Admin and Business Analyst. • Certified Salesforce Administrator, Platform App Builder, CPQ Specialist, Copado professional • Worked on Agile Framework. • Onsite Customer Experience handling • Modified Business Requirement Documents, Identified process repetitions, bottlenecks and infrequent routes. • Created Environment setup plan, Migration document and checklist. • Maintained and populated configuration workbook. • Planned testing strategy, created and signed off test-script, executed User Acceptance Test • Configured out of the box reports and dashboards as well as custom reports. • Experience in developing and implementing projects in test-driven and agile environment. • Well experienced in creation of Custom objects, validation rules, Page layouts, Custom tabs, Triggers and Salesforce Lightning. • Developed SFDC customized reports, Dashboards and processes to continuously monitor data quality and integrity based on the requirements. • Knowledge of Google ad-words integration with Salesforce. • Good communication and inter-personal skills, accustomed to working in both large and small team environments. • Involved in classic to lightning migration for client having 200+ users. • Client training—Develop client training plans and lead train-the-trainer and end-user training sessions as required.