I am a Talent Acquisition & People Strategy Leader with 16+ years of experience helping organizations scale, transform, and build high-performing teams across India. My career spans global BPOs, fast-growing tech platforms, and multi-site CX organizations—where I’ve led enterprise hiring mandates, built talent engines from scratch, and partnered directly with CEOs, COOs, and CTOs. My expertise sits at the intersection of strategy, operations, and transformation. Whether it’s launching new delivery centers, architecting large-scale workforce models, building IT hiring capability, or optimizing hiring cost and speed, I focus on creating talent systems that drive measurable business impact. A few milestones I’m proud of: Led 58-member national TA team delivering over 5,000 hires a year Launched 3 new delivery centers (Jaipur, Bangalore, Pune COE) Built the entire IT hiring vertical from the ground up Reduced hiring TAT by 30% through workflow redesign Increased referral hiring by 40%, significantly reducing cost per hire Designed CXO-level dashboards that shifted hiring from reactive to predictive My leadership philosophy is simple: Talent is the backbone of every business transformation. When you get hiring right, everything else gets stronger—customer experience, delivery, culture, and long-term growth. I’m passionate about: Workforce strategy & organisational design Large-scale ramp-ups & hiring transformation Building future-ready capability in TA teams Strengthening employer branding and talent pipelines Partnering with executive leadership to enable sustainable growth I’m currently focused on shaping TA functions into strategic value creators—where data, technology, leadership capability, and human experience all work together to build teams that accelerate business success. Let’s connect if you’re building, scaling, or transforming a workforce and want to discuss ideas, trends, or collaboration.