As a highly skilled APM tool implementation and configuration professional with over 6 years of experience, I have a proven track record of successfully implementing and configuring AppDynamics, APICA, and AIOps tools, as well as ITSM tools such as ServiceNow and BMC Helix. My extensive experience includes configuring business transactions, health rules, alerts, dashboards, analytics agents, EUM, and Mobile RUM monitoring as per application team requirements for production application management and monitoring. Working with big organizations, I have analyzed and fine-tuned various applications of banks to ensure that end customers are at ease. I possess excellent communication skills, am committed, have a quick learning capability, am result-oriented, and a smart worker. As a team player, I have excellent time management skills, and I am familiar with Agile methodology and distributed environments. I also have experience developing relationships with associates and managers. I have strong conceptual thinking skills and a knack for acquiring new concepts. My technical skills include expertise in operating systems such as Windows, Linux/Unix, and databases such as MsSql, Oracle, and DB2. I have experience with integrations such as ServiceNow, Truesight, and AppDynamics with Grafana and MQ. I am skilled in scripting languages such as Python and Shell Scripting and have knowledge of internet technologies such as HTML, TCP/IP, and JavaScript. In my current role as a Senior Specialist at HCLTech, I configure App (JAVA, .NET, and Tomcat) agent, machine agent, and create multiple dashboards, configure transaction analytics, alerting policy setup, configure EUM, Synthetic monitoring, and migrate apps from on-premise to SaaS Controller. I am also responsible for handling the on-boarding of new applications into the existing AppDynamics infrastructure. I have experience in transaction analytics, and BiQ journeys through multiple AppDynamics extensions. I am experienced in configuration management tools like Chef, Ansible, and Nexus Repository. Previously, as a Consultant at Infosys and Capgemini, I conducted installation, configuration of AppDynamics agents in multiple applications, and created custom dashboards for easy understanding of clients and monitoring the same. I was responsible for handling the upgradation of AppDynamics tool, understanding the requirements, and fulfilling the gaps in monitoring.