I’m a Technical Account Manager with 10+ years of experience across Zoom, Kantata, Bloomreach, Groupon, Dunzo, Goldman Sachs and BankBazaar spanning technical support, service engineering, incident management and enterprise client management. Thinking of moving from a developer role to TAM, Service Engineering or Support Management? You’re on the right track these client-facing technical roles are in huge demand as companies invest heavily in customer success and enterprise support. I’ve made this journey myself and can show you exactly how to position your technical background as a superpower in these roles, what skills to highlight, and how to crack the interviews. I’ve led war rooms during production incidents, managed AWS-to-GCP migrations, handled enterprise onboarding, and cleared interview processes at top tech companies. I know exactly what hiring managers look for in TAM and support roles because I’ve been on both sides. I can help you with: • Dev to TAM/Support/Service Engineering career transition roadmap, skills & positioning • Breaking into TAM / Technical Support / Service Engineering roles • Mock interviews with honest, actionable feedback • Resume review for cloud & SaaS roles • Career guidance support engineer to TAM transition Book a session no fluff, only practical advice from real experience