Experienced product leader at Microsoft, with over 20 years of product management and business technology consulting experience. In my current role, I am responsible for creating a differentiated customer support experience and improve customer satisfaction for top Microsoft customers. 1. Successfully executed multiple projects with companywide impact for improving employee compliance. This project won the CFO award. 2. Proven ability to navigate through ambiguous situations and drive clarity across multiple stakeholders. 3. Proficient in simplifying complex multi-disciplinary programs, leading end-to-end processes, designing tools, implementation, and adoption, by successfully influencing teams, and building strong alliances with stakeholders. Areas of interest • Azure Cognitive services • Customer Support Experience (Intelligent Swarming) • Product Strategy and Roadmap