I am a quality-driven professional with over five years of expertise in Fraud Detection, Risk Investigation, Transactional Risk, Quality Analysis, Customer Relationship Management, Operational Analysis, Data Analysis, and Leadership. I have extensive experience in analysing frauds/potential risks and leading the investigation by analyzing the data to deliver action-oriented solutions. I am skilled in deep diving into individual fraud events to perform root cause analyses, and combine the insights with a data-driven approach to develop fraud defenses. Throughout my career, I have maintained a proven track record of collaborating with product and technology teams to enhance systems, automate processes, and elevate the user experience. With a consistent 100% quality target achievement and leading my team in task volume, I have demonstrated exceptional capability and drive. I am good at collaborating with stakeholders, product team, engineers and data scientists to build and leverage fraud risk models, product improvements, operational workflows for the organization’s Trust and Safety policies. I am conversant in using Sage Maker Tool, Salesforce, Jira, Mechabugs, Zendesk, Gitlab, Labeler, Mecha Bugs and Nautilus tools along with sound knowledge in Advanced Excel, SQL and Tableau My functional skills include working with culturally diverse people defining support structures and bringing thought leadership to focus on operational efficiency and service delivery quality. Proven exposure in suggesting appropriate solutions by identifying / understanding high-impact techno-functional problems, clients’ business requirements, and its business viability. Successfully worked with cross-functional teams, clients & employees from diverse backgrounds & geographies. I am a self-disciplined, diligent, proactive and detail oriented. Strong time management and organizational skills are my assets. Effectively prioritizes work time to ensure productivity and fulfils department standards for time spent. Excellent ability to determine situational needs and provide appropriate solutions. Feel free to reach out at nandivadamanasa@gmail.com to discuss how I can bring value to your organization.