With 8+ years of experience in Machine Learning, NLP, and GenAI (LLMs, RAG), I specialize in developing scalable AI solutions, optimizing prompt engineering, and building intelligent automation systems. My expertise spans Conversational AI, Predictive Modeling, Few-shot Learning, Deep Transfer Learning, LLM Fine-tuning, and Reinforcement Learning R&D. I have led high-impact AI projects, including CRM intelligence, AI-driven summarization, and chatbot solutions for Digital Retail Experiences, enhancing engagement and operational efficiency at scale. Passionate about platform scalability, MLOps, and advancing AI research, I focus on applying GenAI models into production-ready systems with optimized inference and minimal latency. Also I'm working on research front in GenAI - Model evaluation techniques with reinforcement learning.