Possessing diverse experience of 16 years, in Digital Banking, Customer Services, Training & Development, Mahmood is recognized as a specialist for driving technological ventures with a focus on quality outcomes. His experiences, in local & international project deliveries combined with strong business acumen and customer-centric approach, have enriched his expertise to drive the Digital Strategy in an efficient manner. He has been instrumental in managing large-scale initiatives including launch of Corporate Internet Banking portal, Digital App, Digital Pod, Robotic Process Automation and has been a strong team member in multiple technology / business transformation projects. Specialties: - Product Management - Agile Project Management - Digital Collection & Payment Solutions - Core Banking System & ADCs (Netbanking, Mobile App, ATM and Contact Center) - Team & Vendor Management - Corporate Trainings