I'm Mahesh Kumar Pandey, a Product Manager driving tech-led transformation in BFSI through AI-powered workflows, digital payments, and scalable SaaS platforms. With over 6 years of experience, I’ve helped financial institutions: •Digitize collections and engagement workflows •Deploy AI solution for voice/chat automation •Scale payment infrastructure (UPI, BBPS, NACH, PGs) •Build and roll out enterprise SaaS solutions Impact highlights from previous project experiences: •Automated 40% of voice-based collection using AI •Improved digital payment success rate by 25% •Led SaaS adoption across multiple NBFC verticals •Reduced manual workload by digitizing customer support and operations Whether you're automating operations, modernizing infrastructure, or launching a digital product, I can help map your product journey to business impact.