• Accomplished IT leader with 18+ years of experience across IT infrastructure, application. • Managed P&L portfolios up to $100K, consistently delivering operational excellence. • Proven expertise in service delivery management and program management, driving endto- end delivery of complex, large-scale projects. • Extensive experience in leading global, cross-functional teams to deliver impactful ERP, BI, Analytics, SAP, and Data Warehousing across BFSI, Manufacturing, Telecom, and Pharma sectors. • Skilled in driving DevOps transformation, including adoption of CI/CD pipelines, workflow automation, and enhancing collaboration between development and operations teams. • Strong background in operational excellence, transitioning managed services into highperforming, accountable teams aligned with ITIL best practices. • Progressed from developer to Architect and Program Manager, blending deep technical knowledge with strategic leadership to build scalable and future-ready IT organizations. • Adept at managing multiple programs simultaneously, optimizing processes, mitigating risks, and ensuring alignment with business objectives.