A self-driven Customer Service Lead and Operations professional with several years of experience working on projects in ecommerce, Finance, banking, and technology industry. Demonstrated ability to work well under pressure and deliver results. Key competencies include: - Analytical thinking and problem solving skills & strong interpersonal and communication abilities that have been essential to building good relationships within the organization. An articulate communicator who can converse at any level of an organization by demonstrating integrity and commitment while maintaining a high level of professionalism towards colleagues/clients alike