16+ years of experience as a business leader in Customer Success, Enterprise Account Management, Consultative Solution Selling, Partnerships & Strategic Alliance Management, Information Technology Services Sales globally in the Hitech, EdTech, SaaS, Ecommerce, Healthcare space. Specialized in SaaS, Digital Transformation, Product Engineering, ML Engineering, Generative AI, Conversational AI, Data & Analytics. A unique mix of visionary, strategic creative, technical sales, and analytics expertise. Consistently exceeding revenue and performance goals aligned with organizational objectives. Well experienced in project management and delivery consulting and engaging and managing relationships with “C”-level executives of fortune 100 organizations. Experienced in identifying and managing customer dissatisfactions along with root cause analysis and coming up with a strategic plan for taking corrective measures and focusing on achieving customer delight. Carrier revenue of $ 40 MM +, manage CSAT > 85%, Renewal > 90%, Upsell > 25%, Adoption > 85%, NPS >=9. Strong presenter who can interact at all levels of the organization and articulate strategies effectively and confidently. Well experienced in Partner & Strategic Alliance management, Product marketing, Solution /Platform sales, Consultative Sales & Leading sales team, consistently exceeding revenue and performance goals aligned with organizational objectives. Professional experience encompassing: - Unifying business & Technology - Digital Transformation - Cloud Consulting and Selling - AI/ML Engineering - Conversational AI - Driving growth for Enterprise Accounts - Strategic Account Development & Management - New Business Focus - Leading Sales teams with purpose - Sales Operations - Revenue Growth - P&L