I am a classically trained User Experience Designer, with a Bachelor of Science in Informatics - Human Computer Interaction degree from the University of Washington and a Predictive Analytics Master's degree from Northwestern University, both top schools in the US. I have an Associate Technical Fellow designation from Boeing and advise the Human Centered Design and Engineering Department at the University of Washington. Currently, I make Customers' post-purchase shopping experiences better at The Home Depot. Book my time or services if you are interested in the data-driven side of User Experience or just need some direct, no-sugar-coat feedback. My top skills are UX strategy, Measuring Customer experience, Data-driven design, Complex enterprise process analysis, Design thinking, Stakeholder management, User research, Navigating ambiguity, Systems thinking, Workshop facilitation, Collaborative design studio facilitation, Interaction Design, measuring usability, Data visualization, UX mentoring, Requirements hand off, website analytics, and building a user feedback pipeline.