Hey, this is Kunal Singla. Working in a product based company and working with clients by email, live chats, phone from all around the world. Achieved a customer satisfaction rate or 99% by resolving escalations, managing expectations, and proactively identifying solutions and delivering our product to the client. Also, I am a Frontend Developer. I am a hardworking, committed and a reliable developer I have a positive attitude towards challenges and opportunities I have leadership skills I can take responsibilities and fulfil them in an efficient way. I have the ability to handle pressure and meet deadlines. I’m willing to go the extra mile to deliver and exceed expectations where possible. Therefore prioritising my work is a key strength that I have developed.