Certified ScrumMaster® (CSM®), ITIL® and Program, Project and Service Management (PPSM) Certified professional and experienced IT Compliance Manager with a demonstrated history of working in the information technology and Life Science industry. Strong knowledge on ITIL v3 framework, Project management Principles and Agile Methodology. Skilled in performing enhancements on the current ITSM environment as per the client's requirement to enhance the existing functionality and usability of the system. Strong business development professional with a Bachelor of Technology (B.Tech.) in Electronics and Telecommunications Engineering from Seemanta Engineering College(BPUT).