With a bachelor's degree in computer science and multiple Coursera certifications in neural networks and deep learning, I have a strong foundation and passion for data science. I have been applying my skills and knowledge to design and deliver data-driven solutions for various business problems at Sprinklr, a leading customer experience management platform, for over three years. As a lead data scientist, I manage a team of data scientists and collaborate with cross-functional stakeholders to create innovative and impactful products that enhance customer satisfaction and loyalty. I have successfully implemented logistic regression models to optimize customer segmentation and retention, and developed statistical methods to measure and improve the performance and quality of Sprinklr's AI solutions. My mission is to leverage my data science expertise to create value for Sprinklr and its customers.