I help organizations unlock productivity through AI-powered workplace solutions—because technology should empower people, not complicate their work. As a Cloud Engineer Consultant with 12+ years in healthcare IT and enterprise consulting, I've evolved from providing hands-on radiology technical support to designing Microsoft 365 and AI workflows that help teams work smarter. My focus today is on Microsoft 365 Copilot administration & governance, creating more connected, intelligent workplaces. My technical foundation started in the US Army, where I specialized in wire and radio communications—experience that taught me the critical importance of reliable, user-friendly systems. That mindset carries through everything I do: whether I'm implementing Box and Microsoft 365 productivity tools, configuring Microsoft Purview, or training teams on new technologies, I'm always thinking about the end user.