• Multi-Cloud Infra, DevSecOps, SRE, AI&ML and ITSM Leader with 18 years of experience driving enterprise transformation across Multi-Cloud (Azure, AWS, GCP) AI-enabled platforms, ITSM, Managed Services, and large-scale digital modernization programs across BFSI, Healthcare, Retail, FMCG, Pharma, Automotive, eCommerce and EdTech. • Applied Artificial Intelligence, Generative AI & Agentic AI to real enterprise solutions by enabling intelligent automation, AI-driven operations (AIOps), and productivity accelerators across CloudOps and DevOps ecosystems. • Architected and scaled enterprise multi-cloud platforms achieving 99.99% uptime for mission-critical workloads through SRE practices, proactive observability, resilience engineering, and robust HA/DR strategies. • Designed and implemented enterprise landing zones using Azure CAF & AWS Control Tower/SCPs, establishing governance, identity, networking, and security baselines across large organizations. • Proven reliability engineering impact: reduced MTTR by 40%, MTTI by 35%, and significantly improved SLA/SLO/SLI adherence through mature incident, problem, and change management practices. • Led enterprise DevOps transformation initiatives implementing CI/CD pipelines using Azure DevOps, Jenkins, Kubernetes, Docker, Git, Maven and Ansible — reducing deployment time by 60%, deployment failures by 30%, and improving pipeline reliability by 25%. • Cloud FinOps & cost optimization leader delivering 30%+ cloud cost savings through rightsizing, automation, governance, and financial transparency across compute, storage, data, and platform services. • Directed end-to-end CloudOps & IT Service Delivery in 24×7 global support models, ensuring SLA compliance, service reliability, customer satisfaction, and continuous service improvement aligned to ITIL v4. • Security, Risk & Compliance champion delivering cloud solutions aligned to GDPR, HIPAA, ISO 27001, SOC 2 Type II, SOX and ISO 22301 BCDR standards. • Major Incident & Crisis Communication Leader, orchestrating stakeholder communications during critical outages while managing recovery aligned to RTO/RPO and maintaining executive and customer confidence. • DataOps & Cloud Analytics advocate, enabling data-driven decision making and streamlined data pipelines to improve performance, insights, and operational efficiency. • Strategic stakeholder & vendor management leader, acting as executive SPOC for enterprise clients and hyperscalers (Microsoft, AWS, Google), driving governance, service reviews, and long-term partnerships. • People & Delivery Leader • Microsoft Certified Trainer (MCT), Career Coach and Mentor.