With over 13 years of experience in marketing and customer success, I am a passionate and results-oriented leader who thrives on creating and executing effective brand and marketing strategies for various businesses and verticals. Currently, I am the Marketing Director and Customer Success Director at ProManage.biz. In this role, I leverage my expertise in account-based marketing (ABM), marketing automation, email drip marketing, and digital strategy to generate qualified leads, increase conversions, and retain and grow existing accounts. I also manage a team of customer success managers who ensure that our clients receive the best possible service and support throughout their lifecycle. Some of my key achievements include: Launching and scaling an ABM program that resulted in a 35% increase in revenue from target accounts in one year. Implementing a marketing automation platform that improved the efficiency and effectiveness of our email campaigns, leading to a 40% increase in open rates and a 25% increase in click-through rates. Developing and executing a comprehensive brand and marketing plan that enhanced our brand identity, awareness, and reputation across multiple channels and markets. Establishing and maintaining strong relationships with key stakeholders, partners, and influencers in the project management industry.