Experienced Salesforce Business Analyst | B1 Visa Holder | 9 Years in IT With 9 years of IT experience, including 4 years as a Salesforce Business Analyst, I specialize in delivering comprehensive Salesforce solutions across Service Cloud, Experience Cloud, NPSP, and Salesforce AI (Einstein). I am passionate about helping individuals and businesses optimize their Salesforce implementation for better business processes and customer experiences. I offer personalized guidance in: Optimizing Salesforce workflows to boost productivity. Eliciting and analyzing business requirements for tailored solutions. Managing stakeholder relationships in both Agile and Waterfall methodologies. Whether you're starting out with Salesforce or looking to enhance your existing setup, I can help you navigate challenges, streamline processes, and get the most out of your Salesforce solutions. Core Services: • Salesforce Solutions (Service Cloud, Experience Cloud, NPSP, CRM Analytics, AI & Einstein) • Business Process Optimization & Requirements Gathering • Stakeholder Engagement & Communication • Data Analysis, Reporting, and Insights • Agile & Waterfall Project Management Let's work together to leverage Salesforce for your success!