Over 6.5 years of experience building, iterating and enhancing risk, operations and analytics products across e-commerce and travel domains with American Express (Global Business Travel), Expedia Group and Amazon. I am currently pursuing Master of Science in Product Management at Carnegie Mellon University - Tepper School of Business. The MSPM program is a twelve-month interdisciplinary STEM-certified graduate program integrating technical instruction from Carnegie Mellon's top-ranked School of Computer Science and a deep dive into business and marketing from the Tepper School of Business. I have collaborated across engineering, data science, marketing and account management teams to bring multiple customer facing and in-house products. The product portfolio I have worked upon includes : - AMEX GBT Bundle, an integrated and personalized hotel & flight booking experience. - Traveler Alerts Notification Product - Salesforce Service Cloud and Salesforce Analytics At Amazon, I collaborated closely with Amazon's Risk Machine Learning team to improvise Amazon's Transaction Risk Product by developing a policy compliant auto-refund functionality for Amazon's North American Customers. I have also collaborated with Risk Engineering team to implement an auto-bachpass mechanism to auto resolve 15000 customer tickets/day.