Jira is the #1 tool used by Agile teams across the globe and knowing it deeply makes you a standout Scrum Master, Product Owner, Project Manager, or Developer.
This bootcamp is a structured, hands-on training program designed to take you from Jira basics all the way to advanced administration, automation, and certification readiness.
Whether you're just getting started or preparing for the ACP-120 Jira Administration for Cloud certification, this training gives you real-world skills, not just theory.
Who Is This For?
✅ Aspiring Scrum Masters, Product Owners & Agile Coaches
✅ Business Analysts & Project Managers working in Agile environments
✅ Developers & QA Engineers who use Jira daily
✅ Jira Administrators preparing for ACP-120 Certification
✅ Anyone joining an Agile team and wanting to hit the ground running
What You'll Learn
Phase 1 - Jira Fundamentals & User Features
- Understand Jira's core concepts: Projects, Issues, Boards, Sprints & Backlogs
- Navigate Jira Software for Scrum and Kanban projects
- Write powerful JQL (Jira Query Language) queries to find exactly what you need
- Create and manage Shared Filters & Dashboards for teams and stakeholders
- Understand filter subscription configurations and outcomes
- Perform and understand the impact of Bulk Change operations
Phase 2 - Global Settings & User Communications
- Configure Jira general settings: look & feel, default language, system dashboard
- Manage attachment options, issue links, and time tracking settings
- Set up and customize user default settings and personal preferences
Phase 3 - Product Access, Permissions & User Management
- Understand Jira Cloud user management
- Determine and assign appropriate Administrator privileges
- Configure Product Access, Groups, Roles, Project & Global Permissions
- Understand the impact of suspending/removing users and deleting groups
Phase 4 - Project Configuration
- Manage general project configurations: project details, sidebar, project settings
- Create projects from templates or shared configurations
- Manage Versions and Components in Jira with auto-assignment rules
- Understand Team-Managed vs Company-Managed projects and when to use each
- Configure and modify projects based on real business requirements
Phase 5 - Issue Types, Fields & Screens
- Configure statuses, resolutions, priorities, translations, issue types & sub-tasks
- Set up Issue Type Schemes for company-managed projects
- Understand and configure Field Contexts, Field Configuration Schemes and Screen Schemes
- Troubleshoot field configuration issues in complex project setups
- Understand the impact of modifying or moving active issue types
Phase 6 - Workflows & Automation
- Design and configure Jira Workflows for company-managed projects
- Add conditions, validators, post-functions and transitions
- Troubleshoot broken or misconfigured workflows
- Build and troubleshoot Automation Rules to reduce manual work and boost team efficiency
Phase 7 - Notifications & Email
- Configure project notification schemes and events based on business needs
- Troubleshoot missing or incorrect notification delivery
- Set up and troubleshoot Incoming Mail Handlers
Phase 8 - Administration & Extending Jira
- Configure Issue Collectors for capturing feedback externally
- Understand methods for Backing Up & Restoring Jira content
- Explore Jira integrations and how to extend its capabilities for your team
Tools & Topics Covered
Jira Software · Jira Administration · JQL · Automation Rules · Confluence · Dashboards · Kanban & Scrum Boards · Workflow Builder · Notification Schemes · Permission Schemes · Issue Collectors
📦 What's Included
📖 Structured learning roadmap (self-paced + live sessions)
🎤 Live hands-on sessions with real Jira instance walkthroughs
📝 Ready-to-use JQL query library & templates
🧪 Practice exercises per module with real scenarios
🏆 Outcomes
By the end of this training, you will:
- Be fully confident using and administering Jira for Agile projects
- Know how to configure complex permissions, workflows, fields and automation
- Have hands-on experience with real Jira setups and admin scenarios
- Have a job-ready profile to target Jira Admin, Scrum Master, or PO roles
A Note From Your Mentor
"Jira is not just a ticketing tool - it's the backbone of how Agile teams plan, collaborate, and deliver. Mastering it will make you the go-to person on any Agile team and open doors you didn't even know existed."