As a Senior Data Analyst at Freshworks, I lead the Annual Operations Planning process, collaborate with cross-functional teams to develop revenue targets, cost projections, and resource allocation strategies, and conduct in-depth Root Cause Analysis investigations to diagnose and solve complex organizational challenges. I also build predictive models to identify expansion and churn opportunities, and prepare and present Quarterly Business Reviews to senior leadership, showcasing key performance indicators and business insights. I have a bachelor's degree from SASTRA University and multiple certifications in Data Analyst with Python, Data Science, and Microsoft Power BI. I have more than five years of experience in interpreting and analyzing data for driving business decisions, with proficient knowledge in statistics, business intelligence, and analytics. I have successfully implemented Python-based automation to streamline recurring manual tasks, resulting in significant improvements in productivity and accuracy. I am passionate about leveraging data to create value and impact for businesses and customers.