Kartikeya completed his post graduation (MBA) at Institute of Management and Entrepreneurship Development, Bharati Vidyapeeth (DU) Pune with distinctions in Marketing & Operations Management. He is currently working at Amazon as ASCS Ops Manager I (L5). Kartikeya has 5+ years of experience in People Management & Business Operations. He has received multiple recognitions at Amazon for driving Inclusion, Engagement and Leadership Development. Kartikeya is a certified LaT (from the Leaders as Teachers Program at Amazon) - He has engaged with over 650 managers worldwide, dedicating more than 80+ hours to facilitate Leadership Development Programs for Amazon, cultivating leadership skills across the org. Kartikeya received Employee of The Year Award at Amazon for his overall contributions in 2023. Kartikeya brings valuable experiences in collaborating with cross-functional teams. He has led initiatives alongside customer service tech teams, driving the development of large language models informed by real customer service interactions. His work has been instrumental in creating advanced solutions that enhance customer support through AI-driven insights. Kartikeya also has freelance experience in areas like Markering, Content Curation and Operations. He completed successful stints with - BFY Sports & Fitness, Market Intelligence Pvt Ltd, BookBhook.com, Klikwiz & Fuel Spaces as a student ambassador.