Technically sophisticated, IT Professional having 5+ years’ experience in Technical Supports, Administration, IT Training to Staff , Infrastructure design & deployment in the Educational & Health Care and Retail Industry.Having strong Analytical Skills, Presentation Skills and Time Management. High level of competency in providing technology based solutions for optimizing work performance, service level agreements and SOP's. Out-of-the-box thinker in emerging technology, able to quickly assess and utilize the appropriate response to meet the specific needs of an organization's requirements at hand. Strong communication, technical and multitasking abilities with flexible and analytical skills and also having keen eye for details; skilled at synthesizing and editing information to achieve overall objectives. Professional Commands Technical Support / System Configuration & Administration / Trainings / Planning & Scheduling / Project Management / Design & Structuring Infrastructure / Documentation of IT Strategies & SOPs Technical Proficients Windows 10, Windows 8 ,Windows 7, Windows Server 2000/ 2003. Windows Server 2012 / 2012 R2, Windows Server 2008 R2, CCTV – Designing & Deployment MS-Word, MS-PowerPoint, MS-Publisher, MS-Excel, Prezi Active Directory Setup, Maintaining Active directory