With over 8 years of experience in the hospitality industry and 10 years in brand & communication, I am a Senior Brand Manager at OYO. I work with a talented team of marketers, designers, and strategists to create and execute innovative branding campaigns that increase customer loyalty, retention, and satisfaction. In my previous roles, I have led Client Servicing & Brand Strategy at Templatolio Technologies, a hospitality consulting firm that provides solutions for the hospitality sector, and HVS, a consulting firm that specialises in hotel valuation and feasibility studies. I have also gained valuable experience in guest service management, and food and beverage service at Oberoi Hotels & Resorts, one of the most prestigious and luxurious hotel brands in India.