Leading a fully remote team of 23 developers and analyst, I have a project management experience in the below 1.Worked for various domains such as Banking & Finance, Healthcare, Travel & Hospitality, E-commerce, Entertainment, etc. 2. End to end management of the Chatbot projects right from the scoping, requirements, flow design and solutioning, resources planning, development, Quality, delivery and support. 3. Understanding the client requirements and providing them instant support when needed. 4. Building project plans, resource management, and client handling are my USP. 5. Chatbots, RPA, NLP, AI/ML are my area of interest and looking forward for leading more of such projects in future too. 6. A proud contributer as project manager for government's Covid Chatbot where people can book vaccination slots & download their Covid Vaccination Certificate.