Karthick JL

Need a dynamic voice to spark engaging conversations on Customer Success?

I speak at webinars, podcasts, panels, and events to share 20 years of hands on CS experience across hypergrowth SaaS environments.

Whether your audience is full of aspiring CSMs or seasoned CS leaders, I bring tactical strategies, leadership lessons, and real-world insights that energize and educate.

Topics I cover include CS leadership, 0→100 program building, NRR growth, churn reduction, and the evolving role of CS in scaling SaaS.

Let us collaborate to deliver a session that leaves your audience inspired and equipped to act.