Leadership in software strategy (design and development) with primary focus on user experience (UX/CX). Strategically define scalable user-centered design (UCD) solutions based upon business goals, user needs and technical baseline, security and development/infrastructure requirements, and project timeline. Collaborate remotely and on-site with national and international business sponsors and development teams (i.e., UK, Spain, India). Governance of UCD solution implementation and user-interface (UI) standards compliant front-end development. Implement responsive web design (RWD) frameworks to lessen the need for multiple product versions for all platforms (i.e., Windows, Mac, Android, iOS, etc. - desktop and mobile). Support product longevity and facilitate graceful system degradation. Gather key benchmark metrics (relative to users, tasks, industry, etc.) to determine level of success and ROI. Specialties: UCD solution definition and implementation; benchmarking metrics to determine ROI; user profiling/personas and needs analysis; contextual inquiries; heuristic reviews; usability testing; UI standards definition and implementation - including interaction pattern definition based on longitudinal user testing; iterative design and rapid prototyping (low-fidelity - high-fidelity) with tools such as Figma, Sketch, Axure, etc.; front-end development (HTML, JavaScript, CSS); accessibility; section 508 compliance. SDLC Methodologies: Agile, Iterative Enhancement, Dynamic System Development Method (DSDM), Prototyping, Waterfall CMMI operative experience: Levels 2, 3, and 4 Consulting experience (example): Hired by Stereotaxis to research their robotic navigation and proprietary software medical system designed for the treatment of cardiac arrhythmia. Performed heuristic review of entire system, and documented detailed findings along with actionable recommendations.