Key Pointers /Skills defining myself: 15+ years of SAP Basis experience Disaster Recovery and Business Continuity IT Project Management Solutions Architect and Design Client Engagement and Relationship Management PROFESSIONAL EXPERIENCE: Have served in several key roles across industries for leading MNCs and start-ups, building expertise in technology transformation, project management, system architecture, migration, upgrades, and troubleshooting. Developed end-to-end solutions, effectively communicated complex concepts, and efficiently delivered the project, reducing cost, time, and risk while achieving strategic objectives. Contributed to several successful transitions from the build to the steady stage for multiple clients, efficiently coordinating and leading teams and communicating effectively with stakeholders. Acquired hands-on experience in administering, troubleshooting, tuning and supporting high availability databases on multiple platforms. CAREER HIGHLIGHTS: Improved service levels and reduced downtime by designing and implementing disaster recovery and business continuity plans. Successfully led system upgrades, migration, and administration projects in various industries like Mining, Media, Food & Agriculture, Utilities, etc. Played an instrumental role in several major technology transformation projects and ERP implementation, driving efficiencies and achieving business objectives. CERTIFICATIONS: Certified SAP Consultant Certified ITIL Service Manager Certified in Database Management EDUCATION: Bachelor of Computer Applications (BCA) Master of Computer Applications (MCA)