I’m an Operations and Customer Success leader with 10+ years of experience driving scalable, data-driven processes across tech and high-growth startups. From leading global programs at Amazon to managing end-to-end onboarding, support, and risk workflows, I specialize in building efficient systems that improve performance, reduce friction, and enable teams to scale. I thrive in fast-paced environments where I can turn complexity into clarity and operations into a competitive advantage. If you're scaling an operations org, building for efficiency, or looking to make data and structure your strategic advantage — I’d love to connect.