With 5 years of experience across IT, QA, and site engineering, I currently excel as a Scrum Master, specializing in project tracking, reporting, and delivering high-quality documentation to drive seamless team collaboration and project success. I have extensive experience in Jira and Azure DevOps Boards, which I utilize to manage sprints, streamline workflows, and track project performance effectively. A key strength of mine is in reporting and documenting processes, ensuring that every aspect of a project is meticulously tracked and communicated. From project status updates to profitability tracking and sprint retrospectives, I ensure transparency and clarity for stakeholders at all levels. My proficiency in SQL and Release Management with Git & GitHub further supports my ability to manage complex projects with precision. As a Certified Scrum Master, I lead teams through Agile methodologies, fostering a culture of continuous improvement. I have managed diverse projects in Web & Mobile App Development, SharePoint Migration, Low Code Development, and Data Engineering. Additionally, I serve as an ISO Champion within IT delivery, ensuring adherence to industry standards. Driven by a passion for efficiency and communication, I help teams overcome obstacles, keep projects on track, and deliver impactful results.