Results-driven IT professional with an extensive 16-year journey spanning diverse roles and industries, including 5 years of experience in Scrum Master and project management roles. Proven expertise in technical leadership, coupled with adept people management skills and leveraging emerging technologies to gain competitive advantages. Demonstrated track record of orchestrating successful project deliveries, harnessing technology innovations, managing technical and system/IT Infrastructure operations, driving Agile methodologies, fostering high-performance teams, and cultivating collaboration among multi-functional teams. Proficient in aligning technical initiatives with strategic business goals, fostering operational excellence, and stimulating growth. A highly motivated, innovation-focused and experienced Scrum Master/Project Manager with a proven track record of success in managing technical and system/IT Infrastructure operations. Skilled in building strong relationships with customers and stakeholders, leading teams, and driving positive change in the workplace. Making a positive impact on our external Clients and internal stakeholder by building a high-performing Team that is focused on driving towards consistent and reliable outcomes, all the while looking at challenging the status quo and with emphasis on operational excellence, innovation, early adoption, and progressive culture.