·        Managed book of business to maintain positive relationships and make effective financial or client-related services ·        Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms ·        Researched emerging industry trends, applications and concepts to enhance products and services ·        Listened attentively to client feedback to create stronger relations and shape business ·        Negotiated prices for products and freights to reduce cost of acquisition by achieving lower pricing ·        Educated clients on new products or services to increase customer engagement with brand ·        Researched current truckload lane pricing for customer RFP through use of Truckstop and DAT 360 ·        Managed 25 load per day dry van truckload booking and tracking for recurring solar projects ·        Coordinated and managed multiple loads per day for recurring step deck flatbed solar projects. ·        Researched new customer leads through Hubspot ·        Made cold calls to potential customers ·        Participated in senior management weekly sales meetings ·        Assisted the director of freight services in research and development of active and potential customers ·        Assisted account manager teammates in tracking and booking truckloads. ·        Routed LTL and truckload shipments from agent partners warehousing facilities nationwide to various recycling plants ·        Managed white glove projects between the customer and local pick-up agents ·        Managed certificate of insurance requirements with building management on inside whit glove pick-ups ·        Managed quarterly dry van truckload pricing negotiation on multiple lane bids with a top 5 customer ·        Coordinated the consolidation of multiple orders warehoused at partner carrier facilities for volume LTL and truckload shipment solutions ·        Analyzed LTL, partner carrier and truckload billing details prior to invoice submission ·        Gathered various drayage costs with port carriers for customer RFP ·        Vetted new truckload carriers via company standards and practices