As a Payments & Fraud Team Lead with over 15 years of experience, I have developed and optimized fraud monitoring and investigation procedures for e-commerce businesses across various verticals and countries. My expertise includes investigating and reporting risk activities, establishing and managing risk parameters and velocities, analyzing and reporting chargeback trends, and suggesting process developments to prevent future occurrences. I leverage Risk and Fraud analytics to design, develop and maintain fraud risk velocities and parameters, and conduct performance reviews to optimize productivity, enhance profitability and alleviate high-risk activity. In my previous role as a Finance Supervisor for Emirates, I gained extensive experience in analyzing fraud trends, developing risk mitigation strategies, and supervising a team to deliver exceptional results. I also liaised with commercial and group security to minimize fraud risk and maximize revenue, while ensuring effective communication and timely resolution of issues. Throughout my career, I have demonstrated excellent leadership skills, working collaboratively with internal and external stakeholders to promptly address and respond to risk matters. I am an excellent problem-solver and have been successful in identifying and mitigating fraudulent activities. With a strong understanding of the fraud and Payments management industry and a proficiency in using analytical tools, I am excited to continue making an impact in this field.