• Accountable for the compliance, financial health, quality and customer satisfaction of a portfolio with 10+ projects and support contracts which generated USD 500k/Year. • Constantly working with sales team pursing sales opportunities and creating new managed services offers to increase the revenue of JDE sales stream. • Consistently achieved over 75% billable utilization and 95% client engagements for a team of JDE consultants • Over 17+ Years of Industry experience implementing ERP in countries like India, USA, Oman, UAE, Norway, Sweden, and Denmark • 15+ years of extensive exposure to R2R, C2C, S2S cycles helping through digital transformation journey for various customers in both service consulting and service support delivery models. • Vast knowledge on complex projects wearing multiple hats at different projects/levels. Deep knowledge on SDLC applying agile frameworks, people leadership and backlog management. • Worked for over 14 different customers in verticals spreading over laundry services, FMCG, medical equipment manufacturer, real estate, pharmaceuticals, manufacturing, alcohol distributor/retail, fire & safety equipment’s, engineering & construction, cement manufacturer, brick manufacturer and IT services. • Presales, Project Scoping, Project assessment and initiation, resource procurement and planning, project implementation, leading and motivating a cross-functional team, milestone planning and tracking, ensuring that projects are progressing per contract and quality standards. • Engaging clients and performing requirement analysis to grow relationship with them by adding values based on strategic roadmaps for future. • Exposure in business process analysis and design, application-based process re-engineering, process optimization from various technological solutions • Skilled in ERP design, installation, migrations and oracle support in production, development & test environments using front-end applications. • Advanced knowledge in mapping and translating business requirements into functional specifications, services and implementations and developing custom designing solutions in compliance with ERP standard guidelines. • Expertise in managing systems / procedures for change management in IT project operations, studying workflow to design technical solutions in adherence to business functionality. • Project leader with proven skills in vendor/customer management and maintaining strong relationship with external/internal resources for execution of projects. •