As a seasoned Oracle Consultant with expertise in Oracle Sales Cloud, Engagement Cloud, Service Cloud (RightNow), and Enterprise Contacts for Service Contracts, I bring a deep understanding of Oracle CRM products and their implementation. With a solid foundation in SCM, I have a keen eye for pricing and product management for Service contracts/Subscription cloud. Throughout my career, I have led successful CRM projects and driven positive outcomes for my organizations. As a Lead Business Analyst and Senior Business Analyst at Freshworks, I focused on building integrations between Freshworks CRM, Freshsales, Freshamekter, and external applications such as LinkedIn, Zoom Webinar, Outreach, and Extole. My technical skills include querying data in Snowflake and Databricks, checking API using Postman, testing its performance using Apache JMeter, and building robust integrations using Tray.io. I am excited to apply my skills and experience to help clients drive business transformation and improve customer experiences. With a proven track record of delivering successful CRM projects and leading cross-functional teams, I am confident in my ability to deliver results and exceed client expectations. If you are looking for an Manager / Consultant with a deep understanding of CRM and SCM, who can help drive business transformation, I would be happy to connect and explore potential opportunities.