Husband, a father to three teenagers, lifelong learner, working to be the best I can be for them. I've spent the better part of the last 20 years working with Indigenous organizations to improve health service delivery, specifically in adopting and using electronic tools. I am very proud to be part of a Feedback and Accountability Project with the FNHA and Fraser Health Authority to transform the current complaints system, which is very infrequently used by Indigenous people, to one that uses a restorative practices approach to ensure healing for the patient and data for the providers to inform quality improvement. In all my work, I have consistently seen the importance of taking a people-first approach and believe that with the right relationships, anything is possible. Personally, my family has been hit hard with mental health challenges, myself included. I've become passionate about reducing the stigma around mental health and helping people find a path that works for them to be