🔹 Product Lead @ Keychain | Ex-Head of AI @ PharmEasy | Ex-Sprinklr | NSIT Delhi 🚀 4 Industries Mastered via End-to-End AI: Manufacturing • HealthTech • Customer Experience (CX) • Social Media Management The About Section I am an execution-focused AI Product Leader with a proven track record of transforming legacy industries by deploying end-to-end AI at scale. Over my career, I have successfully built and scaled 0→1 and 1→N products across four completely different verticals, leveraging LLMs, RAG, and data experimentation to drive massive commercial impact. My playbook remains the same across sectors: identify friction, build logic- and AI-driven architectures, and move core business metrics (EBITDA, NMV, and adoption). 🏭 1. MANUFACTURING & SUPPLY CHAIN | Keychain (Current) Role: Product Lead Focus: Revolutionizing the Consumer Packaged Goods (CPG) manufacturing landscape using end-to-end AI tools, streamlining product development, and optimizing complex supply networks. 🩺 2. HEALTHCARE & DIAGNOSTICS | PharmEasy Role: Head of AI and Diagnostics Product Charter GenAI Innovation: Built and launched Swasth.AI—India’s first GenAI-based lab diagnostics assistant (90% NPS, 97% report interpretation accuracy, and ₹8L/month NMV growth). Commercial Scale: Delivered ₹30L/month incremental revenue via AI Chatbots and Recommendations. Scaled diagnostics to serve 3L+ daily users and 80K+ monthly orders. Core Business Impact: Moved platform EBITDA from ₹10Cr to ₹14.2Cr, boosted AOV by ₹250, and added ₹1.3Cr NMV/month by engineering an intelligent, logic-driven search. 💬 3 & 4. CUSTOMER EXPERIENCE (CX) & SOCIAL MEDIA MANAGEMENT | Sprinklr Role: Product Owner (B2B SaaS) Scale: Owned a $19.6M Social Media Management & CX product portfolio for 82 elite enterprise clients (including Google, Microsoft, Amazon, and HDFC) with over 92K+ active users. AI-First Content: Introduced advanced AI capabilities to predict and recommend high-performing social content, allowing global brands to personalize and scale their customer engagement dynamically. Team & GTM Strategy: Led a cross-functional team of 22 (UI, Backend, QA, Analysts) and engineered a $256K GTM pipeline, successfully onboarding 12/20 major brands in influencer marketing. 🧠 Core AI Expertise GenAI Platforms: LLMs, Advanced RAG frameworks, Prompt Engineering, and AI Agent workflows. Growth & Experimentation: Launched 43 A/B experiments in a single year with a 93% success rate, leading to significant conversion and organic traffic growth. Leadership: Cross-functional leadership across complex B2B enterprise SaaS and high-volume B2C marketplaces. 🎓 Education & Recognition B.E., Netaji Subhas Institute of Technology (NSIT), Delhi (2021) Top-ranked GSoC Product Idea, acknowledged by the Head of AI+ at WorldQuant. 3rd out of 50+ teams at DTU Hackathon | Ex-Placement Coordinator @ NSIT. 📬 Let’s connect to discuss: Cross-industry AI transformation, scaling LLM products, or the future of AI in CPG and Manufacturing!