With over 20 years of IT and digital transformation leadership experience, I am currently a Program Director at Birlasoft, a leading global IT services provider. As a member of the CEO's office, I lead corporate and strategic initiatives to transform the organization and deliver innovative solutions to our clients. My core competencies include digital transformation, lean portfolio management, streamlining and automating processes, integrating risk management, and achieving business and delivery excellence. I am skilled in program governance, process improvement, account management, and various delivery and transformation tools and methodologies. I hold PMP and FLMI-1 certifications and aspire to create value and impact through my work. I am passionate about driving transformation and enhancing customer experience in the financial services domain. I also volunteer with PMI where I am an online community champion.