I bring 12+ years of progressive experience in leading Quality Engineering initiatives across top-tier product firms and financial institutions. My core strength lies in building and scaling high-impact QA teams, implementing test automation frameworks from the ground up, and integrating AI capabilities to redefine how quality is assured in fast-paced, regulated environments. Currently leading automation and AI testing efforts at DBS Bank, I work at the intersection of compliance (KYC, CDD, Surveillance) and cutting-edge QA engineering. Previously at Amazon and Grab, I played a key role in transforming QA from a support function to a strategic engineering discipline—impacting millions of users and mission-critical systems. Have been hired as 1st QA Engineer for the Organisation and division , built and scaled the team from 0 to 1. Leadership Highlights • Led multiple scrum QA teams and mentored engineers on automation strategy, AI adoption, and system architecture • Established full-stack automation (Selenium, Cucumber BDD, Rest Assured, Appium) with 100% regression test coverage • Instituted performance engineering practices using JMeter & Locust to ensure system reliability at scale • Pioneered the use of GPT-4, LangChain, RAGAS, and AI Agents in QA pipelines to accelerate feedback loops and defect discovery • Championed “automation-first” and “quality-at-source” culture across teams AI & Emerging Tech Expertise • Prompt Engineering, Retrieval-Augmented Generation (RAG), LangChain, RAGAS Library • AI microservice development using GPT-4 APIs and Spring Boot • AI-driven test strategy formulation and testing of LLM-based applications • Hands-on with Python, Shell scripting, and automation agents for QA utility building I’m passionate about advancing the role of AI in testing, enabling autonomous QA systems, and fostering engineering teams that own quality as a mindset—not just a phase. Let’s connect if you’re building quality-first organizations or innovating at the frontier of QA and AI.