Salesforce Certified Techno-functional Consultant specializing in Salesforce processes and Implementation guidelines with experience in application customization using both code & no-code approach. Holding a Bachelors degree in Information Technology and a Masters’ degree in IT Management and Business Administration specializing in Strategy, Finance, Climate change, Jagadees possesses a good knowledge in Sales, Service, Experience Cloud Implementation with hands-on experience working on a wide range of mid to large-scale enterprise projects.