I have 4+ years of hands-on experience in delivering Functional, Technological and Process Consulting solutions for clients. I work closely with engineering, program managers and cross-functional partners to define requirements, schedules, resources, milestones, and product delivery. I have led teams of up to 10 people, creating and implementing solutions for projects in Information Technology. Furthermore, I have extensive Stakeholder Management exposure through client-facing roles and by working with cross-border teams. Good in Agile Methodologies, Project/Product Management, and cross-functional team management. By education, I am an Engineer and have completed my MBA in Operations (Information Technologies) from the Indian Institute of Technology Roorkee (IIT-R). I have Program Management & Project Management Certifications as well. Skills: IT Service Management, Change Management, Incident Management, Production Support, People Management, Leadership, AWS, ITIL, Software Development Life Cycle (SDLC), Project Management, Program Management, Agile Project Management, Technical Support, Process Improvement, Business Analysis, Data Analysis, Operations Management, Software Development, Project Management Office (PMO), Business Process, Vendor Management, Logistics Management, Business Process Improvement.