Customer Support Career Package with Izabella De Jesus

This package was created for those who want to start, grow, or redirect their career toward customer support opportunities, including both in-person and remote positions.

We'll work on your professional presentation, your interview preparation, and the skills needed to support customers with clarity, empathy, and professionalism.

The package includes:

‑ Résumé creation or revamp for customer support roles

‑ Customer support interview preparation

‑ Mock interview with personalized feedback

‑ Professional communication via chat, email, and calls

‑ Guidance for handling difficult customers and conflicts

‑ Preparation for working remotely in customer support

‑ Strategy to find roles that match your profile

‑ Personalized career recommendations

You'll finish the program with a targeted résumé, more structured interview answers, and more confidence working with different types of customers.

Format:

‑ 10 individual sessions

‑ Meetings held via video call

‑ Sessions scheduled according to availability

‑ Personalized guidance throughout the journey

Before the first session, send your résumé and examples of the customer support roles that interest you.