First Job in Customer Support

Want to start in customer support but don't have formal experience yet? In this session, we'll identify what you already have to offer and turn it into a practical plan to land your first opportunity.

You will receive:

‑ Identification of your transferable skills

‑ Guidance on entry-level roles that fit your profile

‑ Suggestions for presenting studies and informal experience

‑ Recommendations to strengthen your résumé

‑ Keywords to search for job openings

‑ Guidance to evaluate job requirements

‑ An initial application plan

‑ Tips to prepare for interviews

By the end, you'll have more clarity on where to start, which jobs to pursue, and how to present your potential even without formal experience.

Before the session, send your résumé, if you have one, and briefly share your studies and experience.