Hey! I'm Ravikant—an Insurance Operations Leader obsessed with fixing broken processes and building exceptional teams. For the past 8.5 years, I've helped organizations transform their operations from chaotic to streamlined. Whether it's eliminating bottlenecks, implementing Lean Six Sigma, or building data-driven cultures, I love the challenge of making operations run like a well-oiled machine. My Journey: Started in customer service at PolicyBazaar → Grew into process expertise at Xceedance → Now leading cross-functional teams to drive organizational excellence. Along the way, I've earned 15+ performance awards and maintained 100% SLA compliance across complex insurance portfolios. Why People Work With Me: You want someone who: ✓ Speaks the language of operations (not just theory) ✓ Has real-world battle scars and solutions ✓ Genuinely cares about your growth ✓ Breaks down complex topics into actionable insights ✓ Brings both strategy AND execution experience What I Can Help You With: → Career growth in operations/process management → Building high-performing operations teams → Implementing process improvements & Lean Six Sigma → Data analytics & business intelligence → Leadership & stakeholder management → Government/policy-focused operations initiatives My Certifications: Lean Six Sigma, Google BI, Agile, Risk Management, AI Product Management | MBA (Risk & Insurance) I believe every operations challenge is an opportunity to learn something new. Let's solve yours together!