IT Discussion & Guidance with Shivam Tiwari

Confused about starting or growing your career in IT Support? Let’s connect and discuss your current role, career roadmap, interview preparation, skill upgrades, certifications, and how to move from L1 to L2/L3 support. Whether you're a fresher or already working in technical support, I’ll help you with practical guidance based on real industry experience.

Topics we can discuss: ✔ IT Support Career Roadmap

✔ Resume Review & Job Switch Strategy

✔ L1 to L2 Growth Plan

✔ Service Desk / Technical Support Interview Prep

✔ Certifications (Azure, ITIL, Microsoft, etc.)

✔ Salary Growth & Career Planning