Ishan Purohit is a budding Product Manager in the B2B e-commerce space. He has transitioned to the Product Manager role after being in B2B Sales for 1.5 years understanding customer needs and 2.5 years as a Product Consultant handling issues ranging from compliance, finance, system, process and tech. He is competent in identifying the source of an issue, customer pain points, possible future red flags and non-compliance in processes and makes use of that knowledge to help the organisation reach its well-deserved potential. He keeps the customers ahead of the value chain and helps bring delight to their experience. He is motivated by optimising a process, making it efficient and ensuring that it reflects quantifiable value. He is an empath, an avid learner and a lifelong student who strives to understand everything there is to conduct a business, build a product and how every human interacts with it. Skills: Product Management, Sales, SQL, Google Analytics, Digital Marketing, Root Cause Analysis, Business Administration