As a Pega Certified Business Architect and Business Consultant with over 9 years of experience in Pega PRPC and web development, I have a solid understanding of business process modeling and have worked in various industries such as credit card, banking, and healthcare. My expertise includes implementing Pega KYC CLM and Pega CDH projects, data analysis for Pega Customer Decision Hub, and designing and documenting integrations. I am proficient in Agile methodology, JIRA, Pega Agile Studio, and Agile Workbench, and have extensive experience in end-to-end design development and the complete software development lifecycle. I am skilled in requirement gathering, design thinking, use case documentation, and elaboration, as well as taking ownership of allocated tasks with the ability to work with minimal direction. I am an individual and team player, capable of handling client needs and client calls, and an active participant in various fun activities at work. Specialities: Pega PRPC: v7.1/7.2/8.3 FrameWorks: Smart Investigate, Smart Dispute, and CPM FrameWorks. Domain Knowledge: Banking & financial services, Credit Cards functions, Health Care and Life sciences & Management Services